How to hire an ops specialist from Amazon for $18 | Lean Leverage #010

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I got on a discovery call last week with a gentleman who is a true expert in his field. 

Years of experience 

All the right credentials 

Fabulous case studies 

His agency was growing steadily but there was a problem. 

He quit his corporate job to find fulfillment and freedom. 

But instead, as his agency grew, so did the size of his headache. 

Instead of celebrating new client signings, he began to dread them. 

Each new client meant 

• More recruiting

• More training 

• More project management 

• More problems 

• Less time for his family 

The problem here is that many agency owners are visionaries. 

They thrive on creative challenges and dreaming up innovative solutions. 

But they find no joy in all the day to day nonsense that goes into bringing those solutions into reality. 

Why you need a chief of staff

The solution is pretty simple.

You need to hire the highest agency you possibly can to be your sidekick.

A chief of staff handles all the day to day baggage of running a business. 

Their only goal is to help the owner focus on doing whatever it is that is the highest and best use of their time. 

(Famous Angel Investor Naval Ravikant even mentions how in his Silicon Valley days you’d have guys with Stanford degrees doing the CEOs laundry because that was the highest value thing for the company that day. And he meant it!)

In short, they’re the integrators for every visionary. 

In an agency setting this might look like:

• running new hire interviews

• drafting onboarding documents

• researching new software, methods, or industry trends

• being the project manager or quality insurance person

• running payroll or handling time off requests

In short, the Chief of Staff Handles anything that keeps you, as the owner, from focusing on the growth of the company.

Attributes of Successful Chiefs of Staff

Earlier I said the best chief of staff is the highest agency person you know.

A high-agency person can figure stuff out.

They get stuff done.

They’re the person you could call to break you out of a third world country (I’m not kidding)

My favorite hack?

Find evidence of excellence.

For most of you reading this, you need operational excellence.

And this is where our friend Jeff Bezos comes into play.

See, old Jeff has spent billions and billions of dollars on finding, hiring, and training the best operations team on the planet. (Ever heard of a little company called Amazon?)

We’re not going to have the resources to create a comparable training plan.

But what we can do is find people who are sick and tired of being a cog in Bezos’ machine and offer them a chance to have real impact where their decisions and opinions can really matter.

“But Nathan!”

You say.

“Operations specialists at Amazon make well over six figures. I can’t afford that!”

You’re right my friend.

You can’t afford them in America.

But Amazon doesn’t run all of their operations teams from the good ol US of A.

They have operations teams all over the world.

Conveniently, they have a rather large operation in Romania, where the cost of living is 30-50% of what it is in the US.

Same talent.

Same training.

For $18-$25 per hour.

Incredible.

These specialists have high agency and operational excellence.

Just what you need for a great chief of staff.

How exactly do you convince an analyst at Amazon to leave a cushy job to come work at your agency?

That’s a story for another time.

(Or book a call below with one of our recruiting specialists. they’ll help you create a job description and a recruiting plan for your chief of staff)

Are you drowning?

If you’re struggling to keep up with the demands of your agency, maybe it’s time to try something new. Maybe it’s time for a chief of staff.

Want help hiring this role?

—> Book a call here to meet with one of my recruiting specialists. < —

They’ll make the time to understand your unique situation and even help you draft a customized job description.

If it’s a good fit, they’ll help you launch a search with Go Carpathian. 

Each role placed at Go Carpathian: 

• Is placed on a flat fee basis (we have no incentive to find you expensive candidates) 

• Is guaranteed for 12 months (as a part of our membership program) 

• Let’s you “skip the line” and use our expert recruiters as your own to find the very best Eastern European candidates. 

Oh and by the way, the first 7 companies who book a call from this email before this Friday at midnight, will get $995 off our recruiting fee in honor of the end of summer!  

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