What One Serbian Operations Manager Did for a Fast-Growing Company

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Last September, I was talking with a client who was the only employee at their marketing company in California. Today, they have 20 team members and have tripled their business, all while keeping operations remarkably lean.

How did they manage this explosive growth without descending into chaos?

The answer: an operations manager from Serbia who transformed their entire business.

Here's everything one Operations Manager from Serbia did for a US-based marketing company:

When we placed her with our client, they were drowning in day-to-day operations. Within months, she had:

1. Created a completely automated project management system in Asana (though many companies use Monday or Airtable with similar results)
   

2. Developed SOPs for every critical role that would improve efficiency
   

3. Handled all hiring and training for these new roles
   

4. Built their entire sales and marketing infrastructure, including:
   

   • A fully automated CRM in Go High Level (HubSpot is another option)

   • Lead-nurturing sequences

   • Pipeline management systems

The result? Their business essentially runs itself because she was there to build the operational foundation.

Why Operations Managers from Serbia Excel

This isn't just a one-off success story. Serbian operations managers bring unique advantages:

Strategic Location Advantage 

Serbia serves as the gateway between Europe and the Middle East.

Norwegian oil companies regularly hire Serbian operations and logistics managers to handle complex shipping operations to places like the UAE.

Compared to managing these complex international operations, running an agency or tech company is straightforward for these professionals.

Experience with Global Companies 

Many Serbian operations professionals have experience with:

• International logistics companies

• European branches of consulting firms

• Global manufacturing operations

This diverse background creates operations managers who can handle complexity and build scalable systems.

Education and Technical Proficiency

Serbia's education system emphasizes:

• Process engineering

• Technical problem-solving

• Systems thinking

• Project management methodologies

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The Operations Manager Difference

Most agencies and tech companies hit growth ceilings because founders can't extract themselves from operations. A skilled operations manager from Serbia can:

1. Document and systematize your core processes

2. Build scalable project management frameworks

3. Create hiring and training systems

4. Implement automation that eliminates repetitive tasks

5. Free you to focus on strategy and growth

How Go Carpathian Can Do The Same For Your Company

We've developed a specialized vetting system specifically for operations talent that goes far beyond typical interviews:

1. Four-Funnel Sourcing Approach

   • Regional job boards across Eastern Europe

   • Direct headhunting from global companies

   • Content marketing that attracts passive candidates

   • Referral networks from previous placements

2. Rigorous Skills Assessment

   • Technical evaluations of project management tools

   • Process documentation exercises

   • Problem-solving scenarios based on real business challenges

   • Communication and leadership assessments

3. Cultural Alignment Verification

   • Work style compatibility analysis

   • Communication preference matching

   • Values and work ethic evaluation

   • Adaptability assessment

This comprehensive vetting ensures you only see candidates who can truly transform your operations, not just fill a seat.

Our process is designed for speed without sacrificing quality:

• We show qualified candidates within 2 days of onboarding

• 50% of our clients hire the first candidate we introduce them to

The best part? Operations managers from Serbia typically cost 60-70% less than their US counterparts while bringing global experience and systems thinking to your business.

Ready to transform your operations and free yourself to focus on growth? Let's talk about finding your Serbian operations manager.

Free Discovery Call with Recruiting Specialist

Until next time,

Nathan

Thanks for reading! Here are three ways to work with me:

1. Hire my Recruiting Company to find you the top 1% of talent from the US, Eastern Europe, South Africa, and Latin America

2. Hire my SEO agency to ethically steal all of your competitors’ Google Search Traffic

3. Book 30 minutes of my time to save at least $57,000 in payroll and hiring costs.