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- đ Is this well-intention habit killing your sales & frustrating employees?
đ Is this well-intention habit killing your sales & frustrating employees?
I drove over 29 hours this weekend to learn this lesson...
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One of the worst things you can do as a business owner is to be ânice.â
Nice kills sales.
Nice kills employee morale.
Nice kills your business.
In our âniceâ culture, weâve been conditioned to believe that the highest good is to not offend anyone.
And sure, that might work well in some settings, but itâs absolute poison if youâre a business ownerâŚ
The Context
This weekend I drove over 29 hours to meet up with a friend on the way to Canadaâs Banff National Park.
My friend runs a very successful LinkedIn ghost-writing company for busy executives.
As we sat down for dinner, we talked about some of the opportunities and challenges are businesses have and some of the lessons weâve learned along the way.
One of the big challenges ghost-writing companies face is that people, even successful people, are afraid of bluntly stating what they believe.
They want to hide all of the beliefs and opinions and points of view behind a barrier of qualifiers, maybes, and sometimes.
Why is this a challenge for ghostwriters?
Because nice is BORING.
People donât want to read content about how your way of doing things is âmaybeâ, âpossiblyâ or âsort-ofâ the right way.
They want you to have a point of view.
They want you to solve their problems and help them win.
It turns out, your prospects and employees want the same thingâŚ
Most agency owners I talk to (over 200 at this point) think itâs ridiculous how many interviews and how much time it takes to make just one good hire.
Thatâs why we designed the Go Carpathian hiring process to take as little as one hour of your precious time.
Check out what Matthew K. said after we helped him hire an operations director:
âBest experience I've ever had hiring someone. I fully intend to continue working with Go Carpathian for more of my hiring needs. Incredibly impressed and grateful.â
Want to make your best hire ever in just an hour?
Click here to find out if youâre a good fit.
(many people arenât)
Employees Donât Like âNiceâ Bosses
A mistake I see from owners new and old is trying too hard to make their employees like them.
Donât misunderstand me.
Iâm not saying you should be a jerk or not get to know your workers on a deeper, personal level.
What I am saying is that if youâre:
Withholding feedback
Beating around the bush
Not firing under-performers
Scared to enforce standards
Unwilling to create processes and rules
Youâre probably being too nice.
And being too nice at the expensive of creating a high-performing team, frustrates the living daylights out of good team members
âAâ players crave feedback.
They donât want to work with bad co-workers
And maybe most of all, they want clear criteria for success and failure in their roles.
They want to win.
Donât be a jerk to people. Use common courtesy.
But also understand that people want your point of view.
They want you to lead them.
I promise you, if you start leading your team instead of just being nice to them, two things will happen very, very quickly:
1. Team members who are just doing the bare minimum will quit.
2. Your âA Playersâ will absolutely dominate.
How to find more âA Playersâ
Once you start leading your team, some people are going to quit.
Thatâs normal.
Thatâs ok.
But if youâre anything like the over 100 agency owners Iâve helped hire âA Playersâ in Eastern Europe, you probably donât have the time to find & interview enough people to find your next A Player.
If youâre interested in having my team do all the interviews, read all the resumes, and only present you with our handpicked favorite for your team, click the link below.
â> Click here to see if youâre a good fit
Until next time,
Nathan
â
Nathan
Co-Founder | Lean Leverage & Go Carpathian
Helping you hire the best & the brightest
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